Utility Assistance

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Programs that provide financial assistance for people who are at risk for having their utilities shut off; offer discounted utility services; provide disconnection protection; arrange for notification regarding pending disconnection; make available special services such as large print utility bills or levalized energy bill payment arrangements which support people's ability to make their payments; or supply wood, propane, butane or other fuel for heating or cooking purposes in situations where people have no other means of acquiring them. (AIRS BV-8900)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
Statewide Provider
600 Mt. Pleasant Avenue
Building #9
Providence, RI 02908
Phone: 401-456-8512
Statewide Provider
Address:
600 Mt. Pleasant Avenue
Building #9
Providence, RI 02908
Phone: 401-456-8512
Fax: 401-456-9550
Services Provided:

A Comprehensive and Current Overview Guide to Assistance

Targeted guides are available for specific populations including the following:

Programs for Adults with and without children living with them

Programs for Families with children under 18 living with them

Policy and Advocacy

Webinars

Provider Profiles:

The Economic Progress Institute is a nonpartisan research and policy organization dedicated to improving the economic well-being of low- and modest-income Rhode Islanders. The Assistance Guides provide information about government assistance programs and community-based resources that help low- and modest-income Rhode Islanders meet basic needs. The Assistance Guides provides a general overview, eligibility rules and application information for each program in the areas of Income Supports, Food Assistance, Health Care, Child Care, Housing, Utilities and Tax Credits.

Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 9/6/2022
Crisis Line: 401-258-8678
1935 Kingstown Road
Wakefield, RI 02879
Phone: 401-789-3016
Organization Name: Tri-County Community Action Agency
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Crisis Line: 401-258-8678
Address:
1935 Kingstown Road
Wakefield, RI 02879
Phone: 401-789-3016
Eligibility:

Residents of Charlestown, Coventry, East Greenwich, Exeter, Hopkinton, Narragansett, New Shoreham, North Kingstown, Richmond, South Kingstown, Warwick, West Greenwich, West Warwick, Westerly.

Program participation are subject to eligibility requirements

FCCP Intake (866) 840-6532

Services Provided:
  • Head Start and Early Head Start link
  • Joyful Learning Child Academy
  • Family Care Community Partnership FCCP
  • Senior and Disabled Adult Services
  • Heating Assistance (by appointment)
  • Volunteer Income Tax Assistance
Provider Profiles:

Mission:
“To provide accessible, quality, and comprehensive social, educational, health, prevention, and other services to people in need, while empowering them to achieve the highest possible level of self-sufficiency and quality of life."

Tri-County Community Action Program has 12 sites in multiple communities throughout the State of Rhode Island. Locations

Additional lead agencies for the Family Care Community Partnership 

Community Care Alliance Northern Rhode Island

Communities for People East Urban Core

Family Service West Urban Core

Child and Family East Bay

Tri-County Community Action Kent/Washington County

Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 8/29/2022
32 Goff Avenue
Pawtucket, RI 02860
Phone: 401-723-4520
Address:
32 Goff Avenue
Pawtucket, RI 02860
Phone: 401-723-4520
Email: help@bvcap.org
Eligibility:

BVCAP offers a multitude of programs, please contact for eligibility requirements.

In response to the COVID outbreak, BVCAP is currently not accepting walk-in appointments at this time. If you need immediate assistance please call 401-723-4520 or e-mail us at help@bvcap.org.

Thank you for your continued patience and support during this time.

Services Provided:

The Blackstone Valley Community Action Program provides a number of services to its clients from Basic Needs, energy heating assistance to job training.
Programs and services for families include:


Family Programs link

  • Parents as Teachers (PAT) 
  • Healthy Families America 

Education and Training Programs link

Emergency Services link

  • Food Pantry
  • Diapers and Project Undercover
  • Rental Relief and Utilities

Tax Preparation 

Senior Services

Provider Profiles:

The Blackstone Valley Community Action Program (BVCAP) is a non-profit agency and a member of the nation-wide network of Community Action Programs. Our mission is to assist low-moderate income people and empower them to become self-reliant, responsible citizens. Our programs are funded through federal, state and local grants.

Multiple Locations
BVCAP Community Center
210 West Avenue
Pawtucket, RI 02860
Hours: Monday – Friday 8:30AM – 4PM
Phone: 401-475-5071

Woonsocket Office
Woonsocket Senior Center
84 Social Street
Woonsocket, RI 02895
Hours: Monday – Friday 8:30AM – 4PM

Phone: 401-766-3734

Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 3/18/2022
Statewide Provider
1000 Bullocks Point
East Providence, RI 02915
Phone: 401-437-1000
Statewide Provider
Address:
1000 Bullocks Point
East Providence, RI 02915
Phone: 401-437-1000
Services Provided:

The services we offer help make sure everyone can reach their full potential. This may mean solving immediate challenges, like access to food or housing. Or, it may mean getting and staying healthy for life. There’s medical and dental care, behavioral health care, human services and community programs. We help children, youth, families, adults and elders. EBCAP has over 20 services. Our programs focus to improve health, social, and educational outcomes through the strengthening of parent-child relationships, evidence-based curriculum, and skill development.

Head Start, Early Head Start and Pre-K Early Childhood Education Programs link

Parents as Teachers link

Healthy Families America link

The services provided by EBCAP include:

Head Start and Early Head Start services; Even Start;

family health and dental services;

family development case management services including social service information and referral and basic human needs;

youth programs;

the East Bay Coalition for the Homeless; Heating and Energy Services; the Women, Infants and Children Supplemental Feeding and Nutrition Program (WIC); the Newport Skills Alliance; youth services; and senior services including case management, senior employment, the Retired Senior Volunteer Program (RSVP), Foster Grandparents and the Ocean State Senior Dining Program (meals in a social setting).

Provider Profiles:

East Bay Community Action Program provides a wide array of health and human services to the residents of RI's east bay: East Providence, Barrington, Warren, Bristol, Tiverton, Little Compton, Portsmouth, Middletown, Newport and Jamestown.
A number of satellite locations for WIC:
Tiverton -401-625-1364
Newport 401-619-5970
Bristol -401-253-7577

Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 8/16/2022
487 Jefferson Blvd
Warwick, RI 02886
Phone: 401-732-4660
Address:
487 Jefferson Blvd
Warwick, RI 02886
Phone: 401-732-4660
Email: info@westbaycap.org
Eligibility:

Serving residents of Kent County including Coventry, East Greenwich, Warwick, West Warwick and West Greenwich. Eligibility requirements apply

The Intake Unit is the entry point to Westbay programs and services. Intake helps clients with basic needs, short-term assistance, and access to follow-on services. Intake link

Services Provided:

Information on programs and services link

Basic Needs

     Food Assistance Westbay Marketplace 

     Energy Assistance Good Neighbor Energy Fund

     Low Income Energy Assistance Program LIHEAP

Family and Children Services

     Family Care Community Partnership FCCP

     Westbay Children's Center ages 0-12 Child Care link

     Lead Center link

     Women, Infants and Children WIC link

     WIC Clinic Warwick- 401-732-4660 x121
     WIC Clinic - West Warwick- 401-826-3230

 Education and Workforce Development Adult Education Academy 

Provider Profiles:

Westbay Community Action is a charitable organization serving the people of Kent County. We help with food, utilities, health, safety, and education.


Westbay Children's Center
22 Astral Street
Warwick, RI 02888
Phone:
401-463-6620
Email:
infowcc@westbaycap.org
Hours:
Monday-Friday 7:00am-5:30pm

Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 4/27/2022
34 Pond Street
Westerly, RI 02891
Phone: 401-351-2750
Organization Name: Tri-County Community Action Agency
(Show others in Organization)
Address:
34 Pond Street
Westerly, RI 02891
Phone: 401-351-2750
Eligibility:

Basic Needs, Family Care Community Partnership (FCCP)

Services Provided:
  • Head Start
  • Employment & Training
  • Food Bank
  • FCCP
  • Emergency Services
  • Fuel Assistance (LIHEAP)
Provider Profiles:

Mission:
"To provide accessible, quality, and comprehensive social, educational, health, prevention, and other services to people in need, while empowering them to achieve the highest possible level of self-sufficiency and quality of life.”

Tri-County Community Action Agency has 12 Locations across the state. Helping individuals and families on the road to self-sufficiency since 1964."

Source: Rhode Island Quality Institute
Last Updated: 8/29/2022
415 Tower Hill Road
North Kingstown, RI 02852
Phone: 401-351-2750
Organization Name: Tri-County Community Action Agency
(Show others in Organization)
Address:
415 Tower Hill Road
North Kingstown, RI 02852
Phone: 401-351-2750
Provider Profiles:

Mission:
“To provide accessible, quality, and comprehensive social, educational, health, prevention, and other services to people in need, while empowering them to achieve the highest possible level of self-sufficiency and quality of life."

Tri-County Community Action Program has 12 sites in multiple communities throughout the State of Rhode Island.

Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 11/3/2022
Statewide Provider
57 Howard Avenue, Louis Pasteur Building
Cranston, RI 02920
Phone: 855-697-4347
Statewide Provider
Organization Name: State of Rhode Island Department of Human Services
(Show others in Organization)
Address:
57 Howard Avenue, Louis Pasteur Building
Cranston, RI 02920
Phone: 855-697-4347
Toll Free Phone: 855-697-4347
Services Provided:

RI Department of Human Services oversees a number of programs to help individual and families in Rhode Island. A complete comprehensive list is on their website.

Childcare

Includes Child Care Assistance Program (CCAP) and Head Start link

Supplemental Nutrition Program SNAP

Medicaid and Medicare Programs

Includes Katie Beckett Katie Beckett is an eligibility category in Medicaid that allows certain children under age 19 who have long-term disabilities or complex medical needs to become eligible for Medicaid coverage.

The Sherlock Plan

Medicaid for Working People with Disabilities Program is a type of Medicaid eligibility for working adults with disabilities.

Medicare Premium Program

SSI State Supplemental Payment

Long Term Services and Supports

Includes Medicaid Long Term Care Supported Services (LTSS) and Enhanced Assisted Living Program for elderly and adults with disabilities.

RI Works Program

RI Works is a financial and employment assistance program for parents and families with little to no income who have children high school age or younger.

General Public Assistance Programs

Includes Bridge Fund, Hardship Program and Funeral/Burial Assistance 

Refugee Assistance Programs

Energy Assistance Programs

 

Provider Profiles:

DHS' programs and services, including those offered by our four divisions, collectively serve more than 300,000 families, adults, children, older Rhode Islanders, individuals with disabilities and veterans each year. Each have their own eligibility requirements and our staff are happy to assist those who need us through the application process and any other needs. 

Office locations

Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 4/13/2022
518 Hartford Avenue
Providence, RI 02909
Phone: 401-273-2000
Address:
518 Hartford Avenue
Providence, RI 02909
Phone: 401-273-2000
Languages Spoken: Spanish
Eligibility:

Must be a Providence resident and meet program eligibility requirements

Services Provided:

Programs and Services Link

Basic Needs

  • Food Pantry
  • Senior Meal Delivery
  • Good Neighbor Energy Fund
  • Project Undercover
  • Rental/ Mortgage Assistance
  • Appliance Management Program
  • Rhode Island Home Energy Assistance Program (RIHEAP)


Training and Workforce Development

  • RI Works
  • Parent Leadership Training Initiative (PLTI)
  • Summer Youth Employment Program
Provider Profiles:

CAPP is a leading provider of social services in Providence. The organization operates, promotes and supports the development of human service programs aimed at improving the lives of low-to-moderate income individuals and families living in Providence. CAPP works to minimize poverty while empowering members of the community to be self-sufficient.

Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 5/17/2021
11 Emanuel Street
North Providence, RI 02911
Phone: 401-351-2750
Organization Name: Tri-County Community Action Agency
(Show others in Organization)
Address:
11 Emanuel Street
North Providence, RI 02911
Phone: 401-351-2750
Services Provided:
  • Emergency Services
  • Fuel Assistance (LIHEAP) & Weatherization
  • Food Bank
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 8/29/2022
Nationwide Provider
6710 Virginia Parkway
Mckinney, TX 75071
Phone: 855-754-6543
Nationwide Provider
Address:
6710 Virginia Parkway
Mckinney, TX 75071
Phone: 855-754-6543
Toll Free Phone: 855-754-6543
Service Categories:
Email: ourteam@assurancewireless.com
Eligibility:

Based on household income.

Services Provided:

Provides website with information on the Lifeline Assistance program and the wireless companies that participate in the program.

Source: MHP-Nationwide
Last Updated: 6/17/2021
Nationwide Provider
One Levee Way Ste 3106
Newport, KY 41071
Phone: 888-900-5899
Nationwide Provider
Address:
One Levee Way Ste 3106
Newport, KY 41071
Phone: 888-900-5899
Fax: 888-594-4473
Service Categories:
Languages Spoken: Spanish
Eligibility:

Income eligible and participation in a qualifying government assistance program (list can be found online).

Services Provided:

Access Wireless provides free cell phone plans for low income families. Use services locator on website.

Source: Nationwide Suggest Providers Queue
Last Updated: 8/19/2021
Nationwide Provider
Phone: 855-846-8376
Nationwide Provider
Address:
Phone: 855-846-8376
Toll Free Phone: 1-855-846-8376
Eligibility: Must meet all these criteria: Be located where Comcast offers Internet service; Have at least one child receiving free school lunches through the National School Lunch Program; Have not subscribed to Comcast Internet service within the last 90 days; Not have an overdue Comcast bill or unreturned equipment.
Services Provided: Internet Essestials offers families $9.95 (plus tax) a month Internet service and a low-cost computer to qualified applicants.
Never pay any price increases or pay any activation or equipment rental fees.
Option to buy a computer at initial enrollment for the low price of just $149.99 + tax
Free Internet training available — online, in print and in person.
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
Life Wireless View on Map
Nationwide Provider
PO Box 2840
Covington, GA 30015
Phone: 888-543-3620
Nationwide Provider
Address:
PO Box 2840
Covington, GA 30015
Phone: 888-543-3620
Fax: 866-770-6110
Service Categories:
Email: info@lifewireless.com
Eligibility: Fill out eligibility pre-screening on website. In general, if a subscriber participates in any of the following programs, they are qualified for low-income telephone assistance: Temporary Assistance to Needy Families (TANF), Supplemental Security Income (SSI), Food Stamps, Medicaid, National Free School Lunch Program, Federal Public Housing Assistance (FPHA), Low-Income Home Energy Assistance Program (LIHEAP), or an income that is at or below 135% of Federal Poverty Guidelines.
Services Provided: Participates in the federal Lifeline Program, offering free cell phones with service for those who qualify.

  • Discounted Telephone Service
Source: Nationwide Suggest Providers Queue
Last Updated: 11/6/2020
Nationwide Provider
Address:
Omaha, NE
Toll Free Phone: 800-223-3131
Fax: 866-826-4839
Email: julie.west@qwest.com
Services Provided: Telephone assistance for disabled: vision-or hearing-impaired, or who have mobility, cognitive or other disabilities.

Hearing Augmentation Aids
Specialized Telecommunications Equipment
Telecommunication Relay Services
Visual/Reading Aids
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
Nationwide Provider
PO Box 5040
Charleston, IL 61920-9907
Phone: 888-321-5880
Nationwide Provider
Address:
PO Box 5040
Charleston, IL 61920-9907
Phone: 888-321-5880
Service Categories:
Email: ourteam@assurancewireless.com
Eligibility:

Lifeline Assistance program is available for only one wireline or wireless account per household. Low income (see online income chart) and/or recipients of any of the following programs: Medicaid; Temporary Assistance for Needy Families (TANF); Food Stamps/SNAP; Section 8/ Federal Public Housing Assistance; Supplemental Security Income (SSI); National School Free Lunch Program (NSLP); Low-Income Home Energy Assistance Program (LIHEAP).COVID-19 Update: The unemployed may use the Unemployment Benefit Letter as proof of eligibility until 11/30/20.

Services Provided: Offers the Lifeline Assistance Program, a government program that provides eligible low-income customers free monthly data, unlimited texting, free monthly minutes plus a free phone. The program is available for only one wireless or wireline account per household. Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes. Residents with temporary addresses are also eligible.COVID-19 Update: following all CDC and state guidelines.

  • Discounted Telephone Service
  • Discounted Internet Service
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
Nationwide Provider
PO Box 160490
Hialeah, FL 33016-9997
Phone: 800-723-3546
Nationwide Provider
Address:
PO Box 160490
Hialeah, FL 33016-9997
Phone: 800-723-3546
Service Categories:
Eligibility:

Income at or below 135% of the Federal Poverty Guidelines and/or participation in government assistance programs such as SSI, SNAP, TANF, NSLP, Medicaid, LIHEAP, etc. Service is limited to one person per household.COVID-19 Update: Individuals unemployed because of COVID-19 may be eligible for LifeLine service utilizing their Unemployment Benefits statement as proof of eligibility.

Services Provided: A US government-supported, LifeLine cell phone program for income-eligible households using TracFone Wireless. Only one Lifeline service may be obtained per household.COVID-19 Update: following all CDC and state guidelines.

  • Discounted Telephone Service
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
Nationwide Provider
PO Box 7081
Lifeline Support Center
London, KY 40742
Phone: 800-234-9473
Nationwide Provider
Address:
PO Box 7081
Lifeline Support Center
London, KY 40742
Phone: 800-234-9473
Service Categories:
Email: lifelinesupport@usac.org
Eligibility:

Income based. Call for more information.

Services Provided:

The federal Lifeline Program (formerly known as UTAP) assists families by providing a discount to either voice or broadband internet connectivity services, but not both. Eligibility for either discounted phone or internet service is determined by the Universal Service Administrative Company (USAC). For eligible cell phone or internet service, contact the local phone or internet company.

Find a company: Locator for companies participating in the lifeline program.

  • Discounted Telephone Service
  • Discounted Internet Service
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
Nationwide Provider
P.O. Box 7081
London, KY 40752
Nationwide Provider
Organization Name: Federal Communications Commission
(Show others in Organization)
Address:
P.O. Box 7081
London, KY 40752
Toll Free Phone: 888-225-5322
Fax: 844-432-2275
Eligibility:

Application required. No need to apply if you are currently enrolled in the Lifeline Program.

Services Provided:

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. 

Source: Nationwide Suggest Providers Queue
Last Updated: 9/8/2022