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Utility Assistance

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Programs that provide financial assistance for people who are at risk for having their utilities shut off; offer discounted utility services; provide disconnection protection; arrange for notification regarding pending disconnection; make available special services such as large print utility bills or levalized energy bill payment arrangements which support people's ability to make their payments; or supply wood, propane, butane or other fuel for heating or cooking purposes in situations where people have no other means of acquiring them. (AIRS BV-8900)

The Economic Progress Institute View on Map
600 Mt.Pleasant Avenue
Building #9
Providence, RI 02908
Service Categories:
Address:
600 Mt.Pleasant Avenue
Building #9
Providence, RI 02908
Fax: 401-456-9550
Service Categories:
Housing, Other
Specialized Information Resources
Utility Assistance
URL: http://economicprogressri.org/index.php/about-the-economic-progress-institute-2/
Services Provided: A Comprehensive and current Guide to Assistance
[http://economicprogressri.org/index.php/guide-to-assistance-5/]
A Full listing of programs are available .
Targeted guides are available for specific populations including the following:
Programs for Adults without children living with them
Families with children under 18 living with them
Help for Youth age 18-26
Programs listed by income limits
Immigrant Eligibility for Government programs
Webinars
Provider Profiles: The Economic Progress Institute is a nonpartisan research and policy organization dedicated to improving the economic well-being of low- and modest-income Rhode Islanders. The Assistance Guides provide information about government assistance programs and community-based resources that help low- and modest-income Rhode Islanders meet basic needs. The Assistance Guides provides a general overview, eligibility rules and application information for each program in the areas of Income Supports, Food Assistance, Health Care, Child Care, Housing, Utilities and Tax Credits.
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 12/31/2019
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Tri-County Community Action Agency, Tri-County Community Action Agency View on Map
1935 Kingstown Road
Wakefield, RI 02879
 Phone: 401-789-3016
Service Categories:
Organization Name: Tri-County Community Action Agency
(Show others in Organization)
Address:
1935 Kingstown Road
Wakefield, RI 02879
Phone: 401-789-3016
Toll Free Phone: 800-432-2605
Service Categories:
Child Care Providers
Community Advocacy Organizations
Family Support Services
Financial Assistance, Other
Food Assistance
Head Start/Early Head Start
Utility Assistance
URL: https://tricountyri.org/home/
Eligibility: Residents of Washington County and West Greenwich. Program participation are subject to eligiblity requirements
Services Provided: Head Start and Early Head Start
Joyful Learning Child Academy
Family Care Community Partnership (FCCP)
Senior and Disabled Adult Services
Heating Assistance (by appointment)
Volunteer Income Tax Assistance
Provider Profiles: Mission:
“To provide accessible, quality, and comprehensive social, educational, health, prevention, and other services to people in need,while empowering them to achieve the highest possible level of self-sufficiency and quality of life."

Tri-County Community Action Program has 12 sites in multiple communities throughout the State of Rhode Island.
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 8/26/2019
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Blackstone Valley Community Action Program (BVCAP) View on Map
32 Goff Avenue
Pawtucket, RI 02860
 Phone: 401-723-4520
Service Categories:
Address:
32 Goff Avenue
Pawtucket, RI 02860
Phone: 401-723-4520
Service Categories:
Family Support Services
Food Assistance
Home Repair / Modification Programs
Prenatal/postnatal Home Visitation
Temporary Financial Assistance
Utility Assistance
URL: http://bvcap.org/
Services Provided: The Blackstone Valley Community Action Program provides a number of services to its clients from Basic Needs, energy heating assistance to job training.
Programs and services for families include:
Family Programs including Home Visiting programs Parents as Teachers (PAT) and Healthy Families America [http://bvcap.org/family-services/]
Rhode Island Works and Education and Job Training Programs [http://bvcap.org/education-and-job-training/]
Basic Needs including food pantry and Project undercover(diapers) [http://bvcap.org/emergency-services/]
Provider Profiles: The Blackstone Valley Community Action Program (BVCAP) is a non-profit agency and a member of the nation-wide network of Community Action Programs. Our mission is to assist low-moderate income people and empower them to become self-reliant, responsible citizens. Our programs are funded through federal, state and local grants.

Multiple Locations
BVCAP Community Center
210 West Avenue
Pawtucket, RI 02860
Hours: Monday – Friday 8:30AM – 4PM
Phone: 401-475-5071

Woonsocket Office
Woonsocket Senior Center
84 Social Street
Woonsocket, RI 02895
Hours: Monday – Friday 8:30AM – 4PM

Phone: 401-766-3734
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 2/14/2019
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East Bay Community Action Program View on Map
1000 Bullocks Point
East Providence, RI 02915
 Phone: 401-437-1000
Service Categories:
Address:
1000 Bullocks Point
East Providence, RI 02915
Phone: 401-437-1000
Service Categories:
Community Clinics
Financial Assistance, Other
Food Assistance
Food Banks
Nutrition Assessment Services
Prenatal/postnatal Home Visitation
Social Workers
Utility Assistance
Vocational Education
WIC Assistance
URL: https://www.ebcap.org/about-ebcap/
Services Provided:

The services we offer help make sure everyone can reach their full potential. This may mean solving immediate challenges, like access to food or housing. Or, it may mean getting and staying healthy for life. There’s medical and dental care, behavioral health care, human services and community programs. We help children, youth, families, adults and elders. EBCAP has over 20 services. Our programs focus to improve health, social, and educational outcomes through the strengthening of parent-child relationships, evidence-based curriculum, and skill development.

Head Start, Early Head Start and Pre-K Early Childhood Education Programs link

Parents as Teachers link

Healthy Families America link

The services provided by EBCAP include:

Head Start and Early Head Start services; Even Start;

family health and dental services;

family development case management services including social service information and referral and basic human needs;

youth programs;

the East Bay Coalition for the Homeless; Heating and Energy Services; the Women, Infants and Children Supplemental Feeding and Nutrition Program (WIC); the Newport Skills Alliance; youth services; and senior services including case management, senior employment, the Retired Senior Volunteer Program (RSVP), Foster Grandparents and the Ocean State Senior Dining Program (meals in a social setting).
Provider Profiles:

East Bay Community Action Program provides a wide array of health and human services to the residents of RI's east bay: East Providence, Barrington, Warren, Bristol, Tiverton, Little Compton, Portsmouth, Middletown, Newport and Jamestown.
A number of satellite locations for WIC:
Tiverton -401-625-1364
Newport 401-619-5970
Bristol -401-253-7577
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 2/18/2021
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Westbay Community Action Program View on Map
205 Buttonwoods Avenue
Warwick, RI 02886
 Phone: 401-732-4660
Service Categories:
Address:
205 Buttonwoods Avenue
Warwick, RI 02886
Phone: 401-732-4660
Service Categories:
After School Programs
Community Advocacy Organizations
Family Support Services
Food Assistance
Food Banks
Utility Assistance
WIC Assistance
Email: info@westbaycap.org
URL: https://www.westbaycap.org/programs/
Eligibility: Serving residents of Kent County including Coventry, East Greenwich, Warwick, West Warwick and West Greenwich Eligibility requirements apply
Services Provided: Services include:
Child Care Center
Food Pantry
Energy Assistance
Holiday Baskets
Lead Center
WIC program
FCCP -DCYF diversion program
Youth Success- parenting program for teens

WIC clinic Warwick- 401-732-4660
WIC clinic - West Warwick- 401-826-3230
Provider Profiles: Westbay Community Action is a charitable organization serving the people of Kent County. Our mission is to assist economically disadvantaged Kent County residents achieve and sustain self-sufficiency and stability with food, utilities, health, safety, and education.

Westbay Children's Center
22 Astral Street
Warwick, RI 02888
Phone:
401-463-6620
Email:
infowcc@westbaycap.org
Hours:
Monday-Friday 7:00am-5:30pm
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 10/31/2018
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Tri-County Community Action Agency, Tri-County Community Action Agency View on Map
34 Pond Street
Westerly, RI 02891
 Phone: 401-519-1913
Service Categories:
Organization Name: Tri-County Community Action Agency
(Show others in Organization)
Address:
34 Pond Street
Westerly, RI 02891
Phone: 401-519-1913
Service Categories:
Adult Education
Community Advocacy Organizations
Financial Assistance, Other
Food Assistance
Head Start/Early Head Start
Juvenile Justice Services
Utility Assistance
Youth Development
URL: https://tricountyri.org/home/
Eligibility: Basic Needs, Family Care Community Partnership (FCCP)
Services Provided: Head Start
Adult and Youth Education, Employment & Training
Food Distribution
Family Care Community Partnership
Heating Assistance
Weatherization
Youth Diversionary Program
Wayward Disobedient (assistance with filing)
[https://tricountyri.org/locations/westerly/]
Provider Profiles: Mission:
"To provide accessible, quality, and comprehensive social, educational, health, prevention, and other services to people in need, while empowering them to achieve the highest possible level of self-sufficiency and quality of life.”

Tri-County Community Action Agency has 12 Locations across the state. Helping individuals and families on the road to self-sufficiency since 1964."
Source: Rhode Island Quality Institute
Last Updated: 8/26/2019
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Tri-County Community Action Agency- North Kingstown Location, Tri-County Community Action Agency View on Map
415 Tower Hill Road
North Kingstown, RI 02852
 Phone: 401-351-2750
Service Categories:
Organization Name: Tri-County Community Action Agency
(Show others in Organization)
Address:
415 Tower Hill Road
North Kingstown, RI 02852
Phone: 401-351-2750
Service Categories:
Adult Education
Community Advocacy Organizations
Family Support Services
Financial Assistance, Other
Food Assistance
Head Start/Early Head Start
Utility Assistance
Youth Development
URL: https://tricountyri.org/home/
Services Provided: Heating Assistance & Weatherization
Head Start
Food Distribution
Emergency Services
Family Care Community Partnership (FCCP) [https://tricountyri.org/services/family-care-and-community-partnerships-program-fccp/]
Adult and Youth Education, Employment & Training [https://tricountyri.org/services/youth-education-training/]
North Kingstown [ https://tricountyri.org/locations/north-kingstown/]
Provider Profiles: Mission:
“To provide accessible, quality, and comprehensive social, educational, health, prevention, and other services to people in need,while empowering them to achieve the highest possible level of self-sufficiency and quality of life."

Tri-County Community Action Program has 12 sites in multiple communities throughout the State of Rhode Island.
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 8/26/2019
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Tri-County Community Action Agency, Tri-County Community Action Agency View on Map
11 Emanuel Street
North Providence, RI 02911
 Phone: 401-351-2750
Service Categories:
Organization Name: Tri-County Community Action Agency
(Show others in Organization)
Address:
11 Emanuel Street
North Providence, RI 02911
Phone: 401-351-2750
Service Categories:
Community Advocacy Organizations
Food Banks
Temporary Financial Assistance
Utility Assistance
URL: https://tricountyri.org/home/
Services Provided: Emergency Services [https://tricountyri.org/services/housing-energy-emergency-services/]
Fuel Assistance (LIHEAP) & Weatherization
Food Bank and Commodities Distribution
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 8/26/2019
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Lifeline Assistance View on Map
6710 Virginia Parkway
Mckinney, TX 75071
 Phone: 855-754-6543
Service Categories:
Address:
6710 Virginia Parkway
Mckinney, TX 75071
Phone: 855-754-6543
Toll Free Phone: 855-754-6543
Service Categories:
Utility Assistance
URL: https://www.freegovernmentcellphones.net
Eligibility: For participants in government assistance programs government assistance programs such as Medicaid, Food Stamps, meeting income criteria are met.
Services Provided: Provides website with information on the Lifeline Assistance program and the wireless companies that participate in the program.
Source: MHP-Nationwide
Last Updated: 5/8/2020
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Access Wireless View on Map
One Levee Way Ste 3106
Newport, KY 41071
 Phone: 888-900-5899
Service Categories:
Address:
One Levee Way Ste 3106
Newport, KY 41071
Phone: 888-900-5899
Fax: 888-594-4473
Service Categories:
Utility Assistance
URL: https://www.accesswireless.com/
Eligibility: Income eligible and participation in a qualifying government assistance program.
Services Provided:

Access Wireless provides free cell phone plans for low income families. Use services locator on website.
Source: Nationwide Suggest Providers Queue
Last Updated: 10/15/2020
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Internet Essentials
Phone: 855-846-8376
Service Categories:
Address:
Phone: 855-846-8376
Toll Free Phone: 1-855-846-8376
Service Categories:
Assistive Technology Equipment
Utility Assistance
URL: https://www.internetessentials.com/
Eligibility: Must meet all these criteria: Be located where Comcast offers Internet service; Have at least one child receiving free school lunches through the National School Lunch Program; Have not subscribed to Comcast Internet service within the last 90 days; Not have an overdue Comcast bill or unreturned equipment.
Services Provided: Internet Essestials offers families $9.95 (plus tax) a month Internet service and a low-cost computer to qualified applicants.
Never pay any price increases or pay any activation or equipment rental fees.
Option to buy a computer at initial enrollment for the low price of just $149.99 + tax
Free Internet training available — online, in print and in person.
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
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Life Wireless View on Map
PO Box 2840
Covington, GA 30015
 Phone: 888-543-3620
Service Categories:
Address:
PO Box 2840
Covington, GA 30015
Phone: 888-543-3620
Fax: 866-770-6110
Service Categories:
Utility Assistance
Email: info@lifewireless.com
URL: https://www.lifewireless.com/
Eligibility: Fill out eligibility pre-screening on website. In general, if a subscriber participates in any of the following programs, they are qualified for low-income telephone assistance: Temporary Assistance to Needy Families (TANF), Supplemental Security Income (SSI), Food Stamps, Medicaid, National Free School Lunch Program, Federal Public Housing Assistance (FPHA), Low-Income Home Energy Assistance Program (LIHEAP), or an income that is at or below 135% of Federal Poverty Guidelines.
Services Provided: Participates in the federal Lifeline Program, offering free cell phones with service for those who qualify.

  • Discounted Telephone Service
Source: Nationwide Suggest Providers Queue
Last Updated: 11/6/2020
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CenturyLink Center for Customers with Disabilities View on Map
Omaha, NE
Service Categories:
Address:
Omaha, NE
Toll Free Phone: 800-223-3131
Fax: 866-826-4839
Service Categories:
Assistive Technology Equipment
Utility Assistance
Email: julie.west@qwest.com
URL: https://www.centurylink.com/aboutus/community/community-development/programs-for-customers-with-disabilities.html
Services Provided: Telephone assistance for disabled: vision-or hearing-impaired, or who have mobility, cognitive or other disabilities.

Hearing Augmentation Aids
Specialized Telecommunications Equipment
Telecommunication Relay Services
Visual/Reading Aids
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
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Assurance Wireless View on Map
PO Box 5040
Charleston, IL 61920-9907
 Phone: 888-321-5880
Service Categories:
Address:
PO Box 5040
Charleston, IL 61920-9907
Phone: 888-321-5880
Toll Free Phone: 888-321-5880
Service Categories:
Utility Assistance
Email: ourteam@assurancewireless.com
URL: https://www.assurancewireless.com/
Eligibility:

Enrollment is available to individuals who qualify based on federal or state-specific eligibility criteria.
Services Provided:

A federal Lifeline Assistance program provided by Virgin Mobile. Lifeline is a government benefit program supported by the federal Universal Service Fund. Program is available for only one wireless or wireline account per household.
Source: Nationwide Suggest Providers Queue
Last Updated: 3/29/2021
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SafeLink Wireless View on Map
PO Box 220009
Milwaukie, OR 97269-0009
 Phone: 800-723-3546
Service Categories:
Address:
PO Box 220009
Milwaukie, OR 97269-0009
Phone: 800-723-3546
Toll Free Phone: 800-378-1684
Service Categories:
Utility Assistance
URL: https://www.safelinkwireless.com
Eligibility: Income at or below 135% of the Federal Poverty Guidelines and/or participation in government assistance programs such as SSI, SNAP, TANF, NSLP, Medicaid, LIHEAP, etc. Service is limited to one person per household.
Services Provided: A US government-supported, LifeLine cell phone program for income-eligible households provided by TracFone Wireless, Inc.Only one Lifeline service may be obtained per household.

  • Discounted Telephone Service
Source: Nationwide Suggest Providers Queue
Last Updated: 11/6/2020
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Lifeline Program, Universal Service Administrative Co View on Map
700 12th Street Northwest Ste 900
Washington, DC 20005
 Phone: 800-234-9473
Service Categories:
Organization Name: Universal Service Administrative Co
(Show others in Organization)
Address:
700 12th Street Northwest Ste 900
Washington, DC 20005
Phone: 800-234-9473
Service Categories:
Utility Assistance
Email: lifelinesupport@usac.org
URL: https://www.lifelinesupport.org/
Eligibility: Income based. Call for more information.
Services Provided:

The federal Lifeline Program (formerly known as UTAP) assists families by providing a discount to either voice or broadband internet connectivity services, but not both. Eligibility for either discounted phone or internet service is determined by the Universal Service Administrative Company (USAC). For eligible cell phone or internet service, contact the local phone or internet company.

Find a company: Locator for companies participating in the lifeline program.

  • Discounted Telephone Service
Source: Nationwide Suggest Providers Queue
Last Updated: 10/30/2020
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