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Non-Emergency Medical Transportation

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Programs that provide transportation for medical appointments, trips from and between hospitals, to nursing homes or other special-care centers or for other non-emergency medical needs for individuals who, because of financial problems or their physical condition, are unable to use other means of local transportation. NEMT service providers are able to transport riders who require a wheelchair lift equipped vehicle with appropriate protective restraints or a van that is designed for gurney/stretcher transportation, or has other types of features to meet their safety needs. (AIRS BT-4500.6500-500)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
MTM View on Map
Statewide Provider
875 Centerville Rd
Unit 11
Warwick, RI 02886
 Phone: 855-330-9131
Statewide Provider
Address:
875 Centerville Rd
Unit 11
Warwick, RI 02886
Phone: 855-330-9131
Service Categories:
Non-Emergency Medical Transportation
Transportation Expense Assistance
URL: http://www.mtm-inc.net/rhode-island/
Languages Spoken: English
Eligibility:

Medicaid recipients ipients who qualify for the Elderly Transportation Program Participants in the Temporary Assistance for Needy Families (TANF) Program/RI Works can receive monthly bus passes for employment
Services Provided:

MTM is the state of Rhode Island’s non-emergency medical transportation (NEMT) manager. We arrange rides for eligible Rhode Island residents as follows:

Qualified individuals can receive rides to non-emergency Medicaid-covered appointments.
Non-Medicaid enrollees who qualify for the Elderly Transportation Program (ETP) can receive rides to medical services.
Participants in the Temporary Assistance for Needy Families (TANF) Program/RI Works can receive monthly bus passes to pursue employment opportunities.
Provider Profiles:

Call us at 1-855-330-9131 (TTY: 711). You must call at least 48 hours before your appointment, unless your trip is urgent. We schedule routine trips Monday through Friday from 8 a.m. to 6 p.m. You can schedule urgent trips 24 hours a day, seven days a week.
Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 7/8/2021
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Air Care Alliance View on Map
Nationwide Provider
1515 East 71st Street, Suite 312
Tulsa, OK 74136
Nationwide Provider
Address:
1515 East 71st Street, Suite 312
Tulsa, OK 74136
Toll Free Phone: 888-260-9707
Fax: 815-572-9192
Service Categories:
Non-Emergency Medical Transportation
Transportation Expense Assistance
URL: https://www.aircarealliance.org/
Eligibility:

Below are some examples of typical passenger requirements. These are not all inclusive and may vary by organization.

  • Being medically stable
  • Not requiring medical care during the flight
  • Ability to enter and exit a small aircraft with minimal assistance (in some cases this means climbing steps or onto the wing of an aircraft)
  • Ability to sit upright in a seat with seat belt fastened for the entire flight
  • A verifiable medical need or other compelling need for travel. Most VPOs will request a medical release from the patient’s physician.
  • A financial need or other compelling circumstances. This will be determined by the organization, often on a case-by-case basis. 
,
Services Provided:

If you or someone you know is in need of distant medical care, the Air Care Alliance can help you get there. We connect patients with charitable aviation organizations that will fly you to your doctor for free. Flights are provided by qualified charitable aviation organizations through volunteer pilots flying private aircraft, or through commercial airline partners. Request a flight here: https://vpoids.aircarealliance.org/flight-request

The Air Care Alliance is a nationwide league of humanitarian flying organizations whose volunteer pilot members are dedicated to community service and perform public benefit flying for health care, patient transport, disaster relief, educational experiences for youth, environmental support, and other missions of public service.
Source: MHP-Nationwide
Last Updated: 6/3/2021
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Wing Flights of Hope View on Map
Nationwide Provider
PO Box 872
Orchard Park, NY 14127
 Phone: 866-619-4647
Nationwide Provider
Address:
PO Box 872
Orchard Park, NY 14127
Phone: 866-619-4647
Service Categories:
Non-Emergency Medical Transportation
Transportation Expense Assistance
URL: https://www.wingsflight.org/
Eligibility: Entire northeast United States
Services Provided: The mission of Wings Flights of Hope Inc. is to help people in need of free air transportation for medical and humanitarian purposes.
Source: MHP-Nationwide
Last Updated: 1/7/2020
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Uber Health
Nationwide Provider
Nationwide Provider
Address:
Service Categories:
Non-Emergency Medical Transportation
Transportation Expense Assistance
Email: support@health.uber.com
URL: https://www.uberhealth.com
Eligibility: Patients of participating healthcare provider, organization, or insurance
Services Provided:

Available in all markets that have Uber.

  • Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
  • Patients may book a ride using the link provided by their healthcare provider.
  • Contact your healthcare provider for information about any costs associated with Uber Health.
  • Healthcare providers can use the link above to get more information or become a participating provider.
Source: MHP-Nationwide
Last Updated: 6/22/2020
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Lyft Business Healthcare
Nationwide Provider
Nationwide Provider
Address:
Service Categories:
Non-Emergency Medical Transportation
Transportation Expense Assistance
URL: https://www.lyftbusiness.com/healthcare/
Eligibility: Patients of participating healthcare provider, organization, or insurance
Services Provided:

Available in all markets that have Lyft.

  • Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
  • Patients may book a ride using the link provided by their healthcare provider.
  • Contact your healthcare provider for information about any costs associated with Lyft Business Healthcare.
  • Healthcare providers can use the link above to get more information or become a participating provider.
Source: MHP-Nationwide
Last Updated: 6/22/2020
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Miracle Flights View on Map
Nationwide Provider
5740 South Eastern Avenue Ste 240
Las Vegas, NV 89119
 Phone: 702-261-0494
Nationwide Provider
Address:
5740 South Eastern Avenue Ste 240
Las Vegas, NV 89119
Phone: 702-261-0494
Toll Free Phone: 800-359-1711
Fax: 702-261-0497
Service Categories:
Medical Care Expense Assistance
Non-Emergency Medical Transportation
Email: info@miracleflights.org
URL: https://miracleflights.org/
Eligibility:

Patient under the age of 18 can be accompanied by up to 2 parents or legal guardians, patient age 18 may be accompanied by 1 medically-necessary caregiver, be able to board and exit the aircraft and sit upright in seat or wheelchair, not on any life support systems, meet airline approved portable oxygen criteria, going to or from recognized treatment center, have self arranged ground transportation, self pay baggage fees, and meet income guidelines. Qualifying applicants may receive assistance as often as needed.
Services Provided:

Provides incidental medical expense assistance through free flights for children who are in need of life-changing medical care that is not found in the local communities. Adults, families, or caregivers may accompany child.COVID-19 UPDATE: Temporarily relaxing financial need requirements. Anyone facing any degree of financial uncertainty, please call for a personalized assessment.

  • Incidental Medical Expense Assistance
Source: Nationwide Suggest Providers Queue
Last Updated: 9/8/2022
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Mercy Medical Angels View on Map
Nationwide Provider
4620 Haygood Road Ste 3
Virginia Beach, VA 23455
 Phone: 757-318-9174
Nationwide Provider
Address:
4620 Haygood Road Ste 3
Virginia Beach, VA 23455
Phone: 757-318-9174
Service Categories:
Medical Care Expense Assistance
Non-Emergency Medical Transportation
Email: info@mercymedical.org
URL: https://www.mercymedical.org/
Services Provided: Provides information about all forms of charitable, long-distance medical transportation, and referrals to all appropriate resources to ensure that no financially-needy patient is denied access to distant specialized medical evaluation, diagnosis or treatment. Non-emergency, and mercy transportation.

  • Non-Emergency Medical Transportation
  • Mercy Transportation
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
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Angel Flight West, Angel Flight West View on Map
Nationwide Provider
3161 Donald Douglas Loop South
Santa Monica, CA 90405
 Phone: 888-426-2643
Nationwide Provider
Organization Name: Angel Flight West
(Show others in Organization)
Address:
3161 Donald Douglas Loop South
Santa Monica, CA 90405
Phone: 888-426-2643
Fax: 310-397-9636
Service Categories:
Disability Related Transportation
Non-Emergency Medical Transportation
Transportation Expense Assistance
Email: info@angelflightwest.org
URL: https://www.angelflightwest.org/
Wheelchair Access: Yes
Eligibility:

Children and adults with serious medical conditions.
Services Provided:

Provides free, non-emergency air travel for children and adults with serious medical conditions and other compelling needs. Services are available throughout the 13 western states, including Alaska and Hawaii.
Source: Nationwide Suggest Providers Queue
Last Updated: 6/3/2021
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Road to Recovery Transportation Service, American Cancer Society View on Map
Nationwide Provider
250 Williams Street NW
Atlanta, GA 30303
 Phone: 800-227-2345
Nationwide Provider
Organization Name: American Cancer Society
(Show others in Organization)
Address:
250 Williams Street NW
Atlanta, GA 30303
Phone: 800-227-2345
Toll Free Phone: 800-227-2345
Service Categories:
Non-Emergency Medical Transportation
URL: https://www.cancer.org/treatment/support-programs-and-services/patient-transportation.html
Services Provided:

Provides rides to and from cancer-related medical appointments for patients who otherwise might not be able to get there. Based on eligibility and availability, individuals are matched with volunteer drivers, transportation providers working with the American Cancer Society, or other local resources.
Source: Nationwide Suggest Providers Queue
Last Updated: 6/11/2020
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ModivCare (formerly LogistiCare) View on Map
Nationwide Provider
1275 Peachtree Street NE, 6th Floor
Atlanta, GA 30309
Nationwide Provider
Address:
1275 Peachtree Street NE, 6th Floor
Atlanta, GA 30309
Service Categories:
Non-Emergency Medical Transportation
URL: https://modivcare.com/
Eligibility:

Varies by state
Services Provided:

Provides the non-emergency medical transportation needs to medical providers who have no other way to get a ride, and who may need a single trip or regularly reoccurring (standing order trips) non-emergency medical transport. See website for contact information by state.

  • Non-Emergency Medical Transportation
Source: Help Me Grow Utah via United Way 2-1-1
Last Updated: 4/22/2022
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ModivCare (HMG) View on Map
Nationwide Provider
12234 North IH 35, Bldg B Ste175
Austin, TX 78753
 Phone: 855-563-4403
Nationwide Provider
Address:
12234 North IH 35, Bldg B Ste175
Austin, TX 78753
Phone: 855-563-4403
TDD: 866-588-3133
Fax: 877-637-9079
Service Categories:
Non-Emergency Medical Transportation
URL: http://memberinfo.logisticare.com/
Eligibility:

Rider is currently eligible for Traditional Medicaid services AND: rider does not have transportation to get Medicaid covered services AND; rider cannot use bus or para-transit services due to a medical condition or these services are not available in your area.
Services Provided:

Provides the non-emergency medical transportation needs to medical providers that serve Utah Medicaid members who have no other way to get a ride, and who may need a single trip or regularly reoccurring (standing order trips) non-emergency medical transport.



  • Non-Emergency Medical Transportation
Source: Help Me Grow Utah via United Way 2-1-1
Last Updated: 11/10/2022
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