Crisis Helplines/Hotlines

Description: Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met. (TJ-3000)

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Note: Service listings do not represent a recommendation or endorsement by the Medical Home Portal staff or its sponsoring organizations; nor do they reflect any assessment of the quality or value of a listed Service.

Statewide

Organization Name: United Way of Rhode Island
Address: 50 Valley Street
RI
Phone: 401-444-0600
Toll Free Phone: 2-1-1
Languages Spoken: Spanish or Portuguese
Services Provided: Call 2-1-1
2-1-1 Rhode Island is a repository of information about services available in Rhode Island including child care, basic needs, care for elderly and help for a gambling addiction.

Outreach van 2-1-1 will connect you and your community with the help and human services you need.

Individuals can ask for help by phone, searching the website or chatting.
Provider Profiles: Get help with 2-1-1, your free and confidential resource for assistance with housing, food, childcare—and needs well beyond. Call or chat now to get connected right away. Our specialists are available for you 24-hours a day, 365 days a year.

Because 90,000 households in Rhode Island are struggling to meet basic needs, we help families with the essentials.

We believe not only in helping people through an immediate crisis, but also in funding programs that help people develop the tools they need to provide for themselves and their families. And we provide one place for everyone to call when they need help.
Original Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 1/23/2018
Address: RI
Toll Free Phone: 855-543-5465
Services Provided: The hotline, 1-855-KID LINK, connects parents and caregivers to children’s mental health services in Rhode Island, and helps families determine the best place to go for treatment. With this confidential hotline, parents and caregivers can dial a toll-free number, and be connected with emergency service clinicians or receive direction about the appropriate next step for managing their crisis.

Call the hotline if your child is:

Feeling excessive anger or sadness
Lashing out at siblings, friends and adults
Having behavior problems at school
Having severe worries
Hurting himself/herself or others
The service is free and available to all families. Evaluations for children are offered at Bradley Hospital and Gateway locations.
Provider Profiles: Kids’ Link RI™ is a hotline for children in emotional crisis. A program offered in collaboration with Gateway Healthcare, Lifespan, Hasbro Children's Hospital and Bradley Hospital, Kids’ Link RI is available 24 hours a day, seven days a week for children suffering from behavioral problems or psychiatric illness.
Original Source: Rhode Island Dept of Health, Office of Special Needs
Last Updated: 10/31/2018